PsychNology Journal, Volume 1, Number 3, 256 – 282

Feedback In The Virtual Environment

Vera Lúcia Menezes de Oliveira e Paiva
Universidade Federal de Minas Gerais/Brazil



In this paper, I intend to discuss the role of feedback in interactions in a virtual environment along with the various ways it is manifested, as much within human-to-machine interactions as among members of a virtual community, giving emphasis to feedback in discussion groups for educational purposes. This discussion will be followed by an attempt to classify the main types of feedback found in data collected in virtual classes, which were divided into two categories: evaluative and interactional. The names cited in the examples are all fictitious to protect the students’ anonymity. Unchanged names are only the undergraduate course teaching assistant’s and my own name. All the students have authorized the use of their messages and the original forms were kept.



feedback, virtual environment, virtual community interactions, HCI. .



Menezes de Oliveira e Paiva V.L. (2003). Feedback In The Virtual Environment. PsychNology Journal, 1(3), 256 – 282. Retrieved [month] [day], [year], from

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