PsychNology Journal, Volume 12, Number 3, 71 – 86

Persuasive Ways to Change Entrance Use of Buildings

Johannes de Boer
Saxion University of Applied Sciences, The Netherlands & University of Twente, The Netherlands

Dirk K. J. Heylen
University of Twente, The Netherlands

Wouter B. Teeuw
Saxion University of Applied Sciences, The Netherlands


ABSTRACT

People tend to use the same door every time they enter and exit a building. When certain entrances are widely preferred over others, congestion can occur. This paper describes two interventions to persuade visitors to use another entrance. The first intervention used sensory deprivation (darkness), and the second used guidance paths. The first intervention on sensory deprivation had the expected outcome. This intervention resulted in an avoidance of the darkened door. The second intervention had a result contrary to the expectations; it resulted in an increased preference for the door without guidance paths.

KEYWORDS: Behavioural safety, persuasive safety, safety at work, walking pattern, senses, darkness, guidance paths.


CITE AS:
de Boer, J., Heylen, D. K. J. and Teeuw, W. B.(2014). Persuasive Ways to Change Entrance Use of Buildings. PsychNology Journal, 12(3), 71 - 86. Retrieved [month] [day], [year], from www.psychnology.org.

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PsychNology Journal Volume 12, Number 3